Employee Benefits

As a WagTap customer care professional, you are an employee - not an independent contractor.  We are committed to you and believe that an employee relationship creates the best experience for you and our clients. We’ve found that when you feel valued and excited about your work, you want to provide great service to your customers.

Look at the many benefits we offer our employees, and we think you’ll agree that WagTap is the best home-based work opportunity out there!

Competitive Compensation

WagTap pays a competitive hourly wage for every minute worked. You get paid, even if you are sitting idle at your desk between calls. We also pay for all of your time spent training. As an employee, we take care of your national insurance and taxes.

Career Advancement

There are a variety of advancement opportunities available within the WagTap team. Many of our best performing customer care professionals have been promoted to team leaders, coaches and account managers - while still working from home.

At times, positions become available at our corporate office near Cardiff, South Wales. We encourage our current employees to apply for these positions first. So if you get the bug to commute further than down the hall in your home, we welcome your interest!

Recognition and Rewards

There is an opportunity to increase your earning potential beyond your regular pay-cheque from WagTap. We offer a variety of recognition, award and bonus programs based on your performance. These programs vary by client.

 

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Home > Apply > Employee Benefits

See what others have to say about us...

I used to divert my calls to voicemail because I'm always doing manual work. Most callers didn't leave a message and when I called them back, I had already missed out on their business. Even my existing customers started going elsewhere. WagTap makes sure my customers always have someone to speak to and I get my messages straight away.