Grow Your Inbound Sales
Our customer care professionals all have sales experience. As a result, WagTap can increase average order value by 10% to 20% over a retailer’s in-house call center.
 Increased Revenue Per Call
Our home-agent model ensures we attract the best of the best. Unlike a traditional call center, our talent source is not geographically limited. We attract mature, highly educated talent from all over the UK.
You benefit from:
- Larger average order size
- Increased revenue per call
- Higher conversion rates
- Better up-sell and cross-sell rates
Product Experts
Our customer care professionals are 100% dedicated to your company and customers. They are rigorously trained and tested on your brand and your product or service. They can instantly draw upon a large network of supervisors, coaches, even an online agent community - all while on a customer call.
Lower Costs with Efficient Scheduling of Work at Home Agents
We understand the balancing act - overstaffed means the bottom line suffers; understaffed and the service level takes a knock. You only pay for the agents being used, and you won't need to worry about the efficiencies of scheduling staff again.
Flexibility for Seasonal Demand
We can very quickly ramp staffing levels up or down as your business cycle demands. Whether it’s a spike during holidays, a product launch or a promotional event, we can make planned staffing adjustments or change staff levels on the fly.
WagTap's experienced staff are commited and passionate about your sales so you know you are working with a partner who will proactively work with you to increase your sales revenue.
When you have invested time and money in promoting your products or services, you need a substantiated partner to complete the package. Choosing WagTap is the sensible, low-risk choice:
Sell Around the Clock - 24 Hour Availability
Round the clock availablility ensures that your customers can access your products and services whenever they need them.
Secure cCedit Card Processing
Secure credit card processing using your own online systems.
Simple or Complex Sales Orders Catered For
We can process orders for whether you offer variable discounts or employ tiered pricing structures. |
