Virtual Assistance

When you're looking for someone to represent both you and your business, don't take risks with poor handling of your calls. Choosing WagTap means that your calls won't be answered by "another call centre" but by skilled, dedicated staff who demonstrate an aptitude for customer service and a polished response.

Our cost-effective service will free up more of your time whilst allowing you to gain a competitive advantage over other businesses that appear smaller than yours.

How does it work?

• Never miss another call
  All callers are greeted in your company name by our dedicated and experienced receptionists. We identify the person the caller wishes to speak to and transfer them accordingly.
• Announce caller
  We will speak with you before transferring any call to let you know who is calling and the nature of the call.
• The choice is yours
  You then choose whether to take the call, refer the call to a colleague or simply request us to take a message for later.
• Book the appointment *
  If you choose, we can book tentative appointments in your diary for you to confirm availability.

* Requires web access to your online calendar

Our solutions include:

• UK based experienced representatives
• Open 24 hours a day - 7 days a week if required
• Your own dedicated telephone number
• Calls answered promptly, and professionally in your company name