Eco-Friendly Customer Care

Reduced Carbon Footprint

WagTap is committed to doing its part to leave a cool, clean planet for future generations.

We use a sophisticated technology infrastructure to connect 100% of our home-based employees and functions - which is almost evryone on the team! This has created far greener business model to deliver our customer contact solutions because each employee works from their home office.

The Impact of Commuter Miles

The most obvious environmental benefit of home agents is thir commute, specifically the lack thereof: They travel to WagTap HQ rarely, if ever!

This reduces:

• Traffic congestion
• Use of fuel and time on the road
• Employee costs for fuel, and auto wear and tear

Almost three quarters (71%) of workers in the UK commute by private car.
The average round-trip commute is 18.5 miles - which is more than 4823 miles per year!

In real terms, our home-based model translates into savings of approximately:

• 160 gallons of fuel consumed by each employee, each year
• 4823 vehicle miles travelled by each employee in one year
• Which is the equivalent of travelling from London to Jamaica!

Good for Business, Good for the Environment

There are a variety of compelling reasons to use home-based customer care - operational efficiencies, increased revenue and improved customer satisfaction. With WagTap Contact Solutions as your customer care provider you’ll realise real business benefits while preserving the environment.